Prayush Jain

Experience

1. CleverTap

   Dec 2021 – present · 4 roles

   1. Staff Software Engineer

      Jul 2026 – present

      Full-time · Mumbai, Maharashtra, India.

   2. Senior Software Developer · Dashboard-Platforms

      Feb 2024 – Jun 2026

      Full-time · On-site · Mumbai. Dashboard-Platforms: JavaScript, TypeScript, and agentic AI systems.

      • Owned Lifecycle Agents (CleverTap’s flagship agentic-AI initiative): perpetually running, goal-directed agents pairing RL with marketer-defined goals. Full dashboard product (editor, overview, inspector) plus RL training orchestration.
      • Architected Lifecycle Agents Stats for file-event campaigns at multi-million-user scale, cutting unique-daily query fan-out from ~15 to 9 for accurate performance visibility on every running agent.
      • Contributed to Lifecycle Agent RL training orchestration: run state machine and batch job wiring so agents learn from live outcomes instead of static rules.
      • Shipped Schema Revamp: full vNext schema surface for custom, system, composite, and conversion events with bulk define/edit, one governed catalog for enterprise event and property data.
      • Shipped Schema and System User Properties PII governance: mask/encrypt sync across schema, AccountMeta, and system-profile encryption so Email/Phone stay protected without breaking profile reads across 10,000+ accounts.
      • Built Nested User Properties and Event Properties that detect and gate nested fields across campaigns, predictions, and online channels.
      • Shipped Discard/Restore for schema properties: Struts restore actions, Admin RBAC, and a 24-hour FUP cooldown for a safe undo path.
      • Built Create-Your-Demo: cut custom demo account provisioning from 30 days to 30 minutes with PII masking, accelerating the enterprise sales pipeline.
      • Migrated 7 legacy JSP surfaces to TypeScript vNext and extended underlying Java Struts actions, retiring GA’d flags and reducing dashboard load overhead.
      • Integrated Last9 RUM and New Relic observability with CSP allowlists across Dashboard-Platforms for production visibility and error traceability.
   3. Software Developer · Demo

      Jul 2022 – Feb 2024

      Full-time · On-site. Demo Team: fixtures, vertical accounts, and customer-facing demo web apps.

      • Built the flow for demo fixtures to show data in demo accounts, plus the randomization task.
      • Documented how Demo code works and how it is implemented.
      • Built the demo store to access different vertical demo accounts from one place.
      • Shipped demo websites at demo.clevertap.com and demo.clevertap.com/foodtech.
      • Built and released the WebApp for those experiences.
   4. Software Developer Intern · Demo & Dashboard Experience

      Dec 2021 – Jun 2022

      Internship · Demo & Dashboard Experience on CleverTap’s customer engagement platform serving 10,000+ enterprise brands.

      • Shipped production Vue.js features for the campaign dashboard with full test coverage from day one.
      • Resolved critical bugs during a major Campaign feature release, keeping dashboard stability with the team.
2. HighRadius

   Jan 2021 – Jan 2022 · 2 roles

   1. Data Science Intern · Treasury Management System

      Jun 2021 – Jan 2022

      Remote · cash forecasting and transaction intelligence for enterprise FinTech clients.

      • Improved cash-flow accuracy ~30% on vulnerable client accounts via transaction-level anomaly work.
      • Built Bank Cash vs ERP Cash reconciliation for interval discrepancy detection.
      • Designed a transaction categorization pipeline (invoices, payments, credit memos) for forecasting.
      • Generated client forecasts with formula + ML approaches and custom EDA for anomaly detection.
   2. Tech Trainee

      Jan 2021 – May 2021

      End-to-end AI-enabled FinTech B2B sales-order management application.

      • Built an ML model to predict invoice payment dates (~89.23% accuracy on historical invoices).
      • Shipped a React dashboard with five core treasury-management workflows.
      • Deployed the stack with Java Servlets, JDBC, JSP, and MySQL.
3. Softomatic Solutions

   Jan 2021

   1. Software Developer Intern

      Jan 2021

      Bhilai · microservices web app with HTML, CSS, JavaScript, and React.

      • Hands-on with component architecture and frontend–backend integration patterns.
4. Codepth

   Jul 2020 – Dec 2020

   1. Business Analyst Intern

      Jul 2020 – Dec 2020

      Bhubaneswar · product gaps, requirements, and user-centric prioritization.

      • Worked with stakeholders and 10+ end users to identify gaps and prioritize features.
      • Turned user research into structured product recommendations between business and eng.
5. KIIT University

   Jul 2018 – May 2022

   1. B.Tech, Computer Science · Research & Placement

      Jul 2018 – May 2022

      Grade 9.26. Software development, competitive programming, research. Training and Placement Coordinator across three years.

      • IEEE GUCON 2021: A Data Mining Solution to Predict Campus Placement.
      • Springer (ICADCML, 2022): Duplex method for Parkinson's classification using data reduction.